Privacy Policy
Effective Date: June 20, 2026
Business Name: Glenlyon Kitchens
Location: Brisbane, QLD, Australia
1. Introduction
At Glenlyon Kitchens, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website or engage our cabinet making services.
By using our website or services, you agree to the terms of this Privacy Policy.
2. What Information We Collect
We may collect the following types of personal information:
- Full name
- Phone number
- Email address
- Residential or project address
- Details about your kitchen, cabinetry, or renovation project
- Any other information you provide to us
We may also collect non-personal information such as:
- IP address
- Browser type
- Pages visited on our website
- Time spent on our website
3. How We Collect Your Information
We collect personal information when you:
- Submit an enquiry through our website
- Request a quote for cabinetry or kitchen work
- Contact us via phone or email
- Engage our services
- Interact with our website (via cookies and analytics tools)
4. Why We Collect Your Information
We collect and use your information to:
- Respond to enquiries and provide quotes
- Design, manufacture, and install cabinetry
- Communicate with you about your project
- Improve our website and customer experience
- Meet legal and regulatory obligations
5. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to:
- Understand how visitors use our site
- Improve website functionality and performance
You can disable cookies through your browser settings, but this may affect your experience on our website.
6. Disclosure of Your Information
We may share your personal information with:
- Employees and contractors involved in your project
- Suppliers and trades assisting with cabinetry installation
- Service providers (e.g. website hosting, IT support)
- Legal or regulatory authorities if required by law
We do not sell or rent your personal information to third parties.
7. Data Security
Glenlyon Kitchens takes reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
However, no method of transmission over the internet is completely secure.
8. Access and Correction
You have the right to:
- Request access to the personal information we hold about you
- Request corrections if your information is inaccurate or outdated
To do so, please contact us using the details below.
9. Third-Party Links
Our website may contain links to other websites. Glenlyon Kitchens is not responsible for the privacy practices of those external sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Glenlyon Kitchens
Email: hello@glenlyonkitchens.com.au
12. Complaints
If you believe Glenlyon Kitchens has breached the Australian Privacy Principles, you may contact us and we will investigate your complaint and respond within a reasonable timeframe.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
